At Smoklear, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when using our website and services. By accessing or using our website, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following types of personal information when you interact with our website, contact forms, or place orders through WhatsApp or Amazon:
- Personal Identification Information: Name, email address, phone number, and mailing address.
- Payment Information: Payment details when processed through Amazon (handled by Amazon’s secure payment systems).
- Device Information: IP address, browser type, and device information when you visit our site.
- Usage Data: Information about how you use our website, including pages visited, time spent, and other analytics data.
- Communication Data: Information shared with us via WhatsApp, including chat messages and contact details.
- Cookies: We may use cookies to improve your browsing experience and analyze how our site is used. You can choose to disable cookies in your browser settings.
2. How We Use Your Information
We may use the information we collect for the following purposes:
- To process orders placed through our website contact forms, WhatsApp, and Amazon.
- To send updates, promotional materials, or respond to inquiries.
- To improve our website, products, and services.
- To analyze usage data and optimize the website’s performance.
- To comply with legal obligations and ensure the security of our website and customers.
3. Ordering Through Third-Party Platforms
- Amazon: When you place an order through Amazon, their privacy policy governs the collection and use of your personal data. Please review their privacy policy to understand how your information is managed on their platform.
- WhatsApp: Communications through WhatsApp are protected by end-to-end encryption. However, we recommend reviewing WhatsApp’s privacy policy for details on how they handle your data.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party companies that help us provide services such as payment processing, shipping, and marketing.
- Legal Requirements: If required by law, we may disclose your information to government agencies, regulators, or law enforcement.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have certain rights regarding your personal information, including:
- Access: You may request access to the personal information we hold about you.
- Correction: You may request corrections to any inaccurate information.
- Deletion: You may request the deletion of your personal information, subject to certain legal limitations.
- Opt-out: You may opt-out of marketing communications at any time by following the unsubscribe instructions in our emails.
7. Cookies and Tracking Technologies
Our website may use cookies and other tracking technologies to improve your experience. You can choose to disable cookies in your browser settings, but this may affect your ability to use certain features of our site.
8. Third-Party Links
Our website may contain links to third-party websites, such as Amazon or WhatsApp. We are not responsible for the privacy practices or content of those sites. Please review the privacy policies of any external websites before providing personal information.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and we encourage you to review it regularly to stay informed about how we are protecting your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Smoklear
Email: [Insert Contact Email]
Phone: [Insert Contact Number]